Unable to Use Plantronics Voyager Pro UC with Cisco IP Communicator 7.5

[bob.ntuaremba]

Hi,

I just purchased Plantronics Voyager Pro UC but until now I cannot use it. I am using Windows 7 and it seems Cisco IP Communicator could not detect voyager. I went to the Audio Tuning Wizard and selected the appropriate device and performed the test, which responded successfully. Yet, when I place a call, I cannot hear any sounds.

When I opened the Sounds configuration from the control panel, under Playback tab there is Speakers BUA-300 as default device. And under Recording tab, there is Microphone BUA-300 also as default device. But still, this doesn't seem to help

[bob.ntuaremba]

I was able to fix the issue. I went into the registries (by running regedit) and found and deleted the Cisco IP Communicator folder. Then, I ran the Audio Tuning again with the Plantronics headset plugged in to the computer. When completed, I was able to place and receive calls without any issues.