Unity Call Sender

[Ian Jones]

Hi

I have configured live reply so users can call back external numbers from voicemail. If I access the voicemail from the associated extension all works fine.

If I call into voicemail from an external phone (home phone) and log into my account I am then unable to call the sender I get "sorry the senders phone is busy"

anyone know why this is?

[Carlos Martinez Sanchez]

Hi Ian,

Have you got any answer to your issue? We are experiecing the very same problem in our deployment.

Thanks.

Carlos M.