Unity Connection 7.1(5) - Voice enabled directory call handler issue

[segrana]

Hi,

I'm trying to configure a voice-enabled directory call handler in Spanish, but it seems is not possible to change language for voice-enabled directory call handlers, the option dissapears when you check the voice enabled box.

I can't find the doc where this is said. The sysguide only says its possible to change the language, but no restriction is mentioned.

Thanks

[kvandeve · Accepted solution]

HI Segrana,

Unity Connection’s voice enabled directory handlers will only play in US English regardless of the system language on CUC.

This is by design.

I think this warrants a feature request. (can be created by going through your account team)

Kurt

[segrana]

Thanks Kurt, I was able to find the restriction in documentation. Strangely it is in the hardware reference guide.

Regards