Unity Connection 8.5 user password reset via CLI

[marcuscastellanos]

Ok.. trying to figure out the command.  We need to be able to reset voicemail passwords remotely via CLI command.

From the doc I have --

utils cuc reset password account_allias

I've tried this and it looks like it is not reseeting the phone password but the web password or something else.

[davrojas]

Hello Marcus,

That is the correct command as per:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/8_5_1/cli_ref_851.html

[marcuscastellanos]

Yeah.. I just did the command.. set a new PW.. and tried to verify the pw change, and it actually did not change.. so either I'm using the wrong alias, or it's changing the web password and not the voicemail/pin?  Am I missing something here?

[davrojas]

Hi Marcus,

If this is a cluster make sure that replication is running fine, also run the command in the Primary server.

[marcuscastellanos]

Yes on both of those, running the command from the Pub as well as repplication status being connected setup and good.