Unity Connection 8.6 Call Handler external transfer, no input

[jvosburg]

I have a requirement with Unity Connection 8.6 for a simple call handler to play a message then transfer the call to a phone number not associated with Unity.  It also must not require user input.  The only way I can get it to work is with with 2 call handlers.

Call Handler #1

  Plays personal greeting (message)

  Ignore caller input

  After greeting action of transfering it Call Handler #2

Call Handler #2

  No greeting

  A transfer rule to transfer to extension (destination number)

Is there a more elegant way to do it, that does not require 2 call handlers?

Thanks,

-John

[Jaime Valencia]

No, that's the way you need to do it.

HTH

java

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