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Unity Connection 9 - Unity Ianguage issue

Rachel Au
Level 1
Level 1

Hi

 

I have recently installed a new language " australian language" on the unity connection 9 . ( the default one is US language"

 

I exported the data via cobras from Unity connection 7 server which is using both australian language( default) and US language....

 

then I imported the data via cobras into the unity connection 9 server

 

however, after i imported the data, when I go to the user with mailbox, I can still hear the greeting properly ( australian language).. however, when I dial to the voicemail box using phone , then its playing the default US language( that mean wrong greeting)...

 

Since most of the User using this unity connection 9 are already using US language. so I do not want to change the major setting on this box.... but i dont know why  the greetings are not played properly for those migrated mailbox....

1 Reply 1

Terry Cheema
VIP Alumni
VIP Alumni

Rachel - how about posting it here, there is a current Unity Connection Ask the expert event ongoing:

https://supportforums.cisco.com/discussion/12486721/ask-expert-cisco-unity-connection-installing-integrating-and-troubleshooting#comment-10473736

-Terry

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