Hello,
I have been trying for a few days and I cannot figure out if this is possible.. I love the voice system directory in Unity Connection. I'm trying to setup a speed dial or softkey to the directory handler so that we can access it for our corporate extensions. I would rather not tell everyone they have to go through a menu to get to this feature. Is there a way to create a softkey or a speed dial that takes you straight to the directory handler?
We are running Unity Connection 7.1
CallManager 4.2 (soon to be 7.x)
Thank you in advance,
Raul