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Unity Connection Inbox - No Link?

iancarder
Level 1
Level 1

Hello,

I need to try to pull a deleted voice mail in unity connection.  I can log into the unitypca tool, but it's missing the link to get into the inbox.  Any thoughts?

Thanks in advance,

-Ian

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Do you have it enabled in your COS??

HTH

java

if this helps, please rate

Hi Jamie,

I have 2 entries in class of service; one named "System" and the other named "Voice Mail User COS".  In the second entry, the "Allow Users to Use the Messaging Inbox and RSS Feeds" is not checked.  I assume that needs to be checked.  If so, do I need to reboot the server afterwords?  

I doubt it, however just wondering why not try restoring the deleted voicemail using the Voice  interface ?