ā11-27-2009 05:17 AM - edited ā03-15-2019 08:38 PM
Hello,
I'm trying to configure Unity Express with Email notification
I Use the following Software Version
- Plug-in Enablement version 7.0.4
- CUE Voicemail Language Support version 7.0.4
my Problem is, that there is not a command like described in the command guide:
username username profile vm-notif-profile email schedule day day-of-week active from hh:mm
to hh:mm
to configure the schedule.
on the CLI i get the following output:
username a6960 vm-notif-profile email
^
% Invalid input detected at '^' marker.
is there a new command to configure the schedule or the "Text for Email" and "Notification Preference".
thank you for help
Solved! Go to Solution.
ā12-03-2009 07:17 AM
Just to be clear - you aren't trying to input this in config mode?
It is a privilege (enable) mode command, you must be at the # prompt
and it does not show up in my configuration either once invoked successfully (???)
Art
ā11-30-2009 07:45 AM
did you check the following (from the command ref)?
E-mail notifications are disabled.
E-mail attachments are disabled.
Default preference is urgent.
Cisco Unity Express EXEC
The system creates one default notification profile with the filename vm-notif-profile per subscriber. This filename cannot be changed.
Repeat the command with the schedule parameter to configure more than one time slot. This parameter changes only the specified time slots; the configuration for the other time slots is not changed.
An error message appears for the following conditions:
ā¢The subscriber does not exist in the system.
ā¢The subscriber does not have a mailbox.
ā¢The administrator has disabled message notification on a system-wide basis.
ā¢The administrator has disabled e-mail attachments on a system-wide basis.
ā¢E-mail is enabled before the e-mail address is defined.
ā¢E-mail is enabled and an SMTP server is not configured.
ā¢The system-wide notification preference is set to urgent and an attempt is made to set this subscriber's preference to all.
ā¢The schedule start time is later than the schedule end time.
ā¢E-mail text contains a question mark (?).
ā¢E-mail text is longer than 128 characters.
ā12-01-2009 03:51 AM
You wrote:
"The system creates one default notification profile with the filename vm-notif-profile per subscriber. This filename cannot be changed."
but i the system doesnt't has done that. I have no vm-notif-profile.
is there a show command to verify that the systemn should have created the vm-notif-profile
i have pastet several show outputs which maybe help:
sh voicemail notification
Message Notification: enabled
Notification Preference: All
Connection Timeout: 12 seconds
Login to VoiceMail allowed: yes
Attach message to email notification: no
Cascading: disabled
LiveRecord Notification: enabled
sh voicemail detail mailbox a6960
Owner: /sw/local/users/a6960
Type: Personal
Description:
Busy state: idle
Enabled: true
Allow login without pin: yes - from subscriber phone numbers
Mailbox Size (seconds): 16615
Message Size (seconds): 240
Play Tutorial: true
Fax Enabled: true
Space Used (seconds): 11
Total Message Count: 3
New Message Count: 3
Saved Message Count: 0
Future Message Count: 0
Deleted Message Count: 0
Fax Message Count: 0
Expiration (days): 30
Greeting: standard
Zero Out Number:
Created/Last Accessed: Oct 26 2009 03:32:29 CET
sh voicemail notification owner a6960
Message Notification: enabled
Profile: vm-notif-profile
but when i'm in config mode, there are only the following commands to configure the user:
username a6960 ?
create Add a new user account
email Specify the user email address
epage Specify the user epage address
faxnumber Specify a fax number for the user
phonenumber Specify a number or extension for the user
phonenumberE164 Specify the E.164 number for the user
supervisor Supervisor functions
and not the vm-notif-profile
the command ref says that i should have more option in this case.
if i should post other outputs please write it...
thank you for help
ā12-01-2009 06:26 AM
Try this format:
username xyz profile vm-notif-profile email address xyz@xyz.com
Don't try to ? mark through it, it won't work. You need to actually type it out.
HTH,
Art Sandborgh
ā12-03-2009 06:59 AM
I typed it out but there will be the same error again.
username xyz profile vm-notif-profile email address xyz@company.com
^
% Invalid input detected at '^' marker.
the marker is under the "p" from profile so this dows not work.
I could try to reset the unity express and install again.
I have no ideas to solve the problem.
When I configure the user from the webgui it works.... but after that, there is no entry in the config about the user.
ā12-03-2009 07:17 AM
Just to be clear - you aren't trying to input this in config mode?
It is a privilege (enable) mode command, you must be at the # prompt
and it does not show up in my configuration either once invoked successfully (???)
Art
ā12-03-2009 07:24 AM
thanks a lot!!!!!!!!!
you are great. this was my problem the wohle time....
thank you
thank you
thank you
thank you....
:-)
ā12-03-2009 07:30 AM
NP - happy to help.
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