Unity wont start after DIRT restore - DOH errors?

[carlnewton]

Guys,

Ive restored a DIRT backup onto a fresh install of a unity 4 server, however - after the DIRT restore the unity services will no longer start.

The errors i get in the event log are:

Cannot create system mailbox.  The default location is missing from the DOH system configuration (Check registry) 8004010fH

DOH logon failed due to outside caller object access error: 800f040fH

Unable to log onto the DOH.  Use Syscheck to verify the account AvCsMgr is running under has the correct permissions

AvCsMgr: Component Arbiter initialize failed. Turn on diagnostics for component Arbiter to troubleshoot. Technical Details: IAvCsComponent::Initialize failed with error [0x80004005; E_FAIL]

AvCsMgr service failed to initialize the component manager

I have re-run the permissions wizard but this seems to have no effect.

Any ides on what to do next to troubleshoot?

Thanks in advance, sorry about the small font - for some reason it wont let me make it larger.

.

[carlnewton]

Any ideas on this guys?

Any help would be much appreciated!

[lalit]

Hi,

I am facing the same issue.....I have installed the fresh Cisco unity 4.x Box and restore the backup through Dirt.Now AvCsMgr service is not starting.

Please help me.

Thanks & Regds,

Lalit

[shalushar]

Hi Lalit,

Please refer the below doc which explains this problem.

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2237/products_tech_note09186a00800949dc.shtml#topic1

Hope this helps.

Tx,

Shalu