Universal Times shown up on the Cisco Phone instead of the Local Time

[basem.a.bubakr]

Although the time is set correctly whether on the CME or the CUE , that the Time show on the phones is the Universal time instead of the local time ..

is there a command to specify what time to be shown on the phone screen , the local or the universal ... because I WANT  the local time to show up on the phones ...

thanks ...

[vasank]

under telephone-service

try time-zone ?

it'll list all the time-zones that can be configured and corresponding decimal code.

[basem.a.bubakr]

Unfortunately .. I did it .. actually when I run the command Show clock on the Router or the CUE I get the local Time and it's correct ...

the problem is The time that shows up on the phone is the universal time not the local time ...

though the universal time is also correctly adjusted ,, but  I Don't want it to show up on the phone .. I want the Local Time to show up on the phone ...

thanks verybody

[vasank]

hi,

1. pls share the configuration of time zone that you have set on your router and the one under telephony service

2. what are the phone models showing the UTC time and your CME version

[basem.a.bubakr]

-------------------------------------------------------------->  ROUTER  <---------------------------------------------------------------------------------------------

Router#sh run | section clock

clock timezone Tripoli 2

Router#sh run | section time          

service timestamps debug datetime msec

service timestamps log datetime msec

clock timezone Tripoli 2

time-zone 29

time-webedit

Router#sh clock

11:03:50.005 Tripoli Mon Jan 31 2011

-------------------------------------------------------------->  CUE  <----------------------------------------------------------------------------------------------------

CUE# sh run

Generating configuration:

clock timezone Africa/Tripoli

CUE# show clock

11:03:16.163 EET Mon Jan 31 2011

............................................................................................................

The Phone Models :

Cisco IP Phone :    7911  -  7945 .

[vasank]

Hi Basm,

Could you provide your IOS version(to check corresponding CME that you have) it could be an issue with phone firmware that you have.... otherwise the configuration on the router and cme looks fine...to me

[basem.a.bubakr]

Hi Vasanthakumar

thanks for your concern and I do appreciate that ...

actually I'm pretty sure it's well configured whether on the Router or the CUE ... the problem is why the universal time shows up not the local one on the phone ....

here's the versions :-

Router#sh ver

Cisco IOS Software, 2801 Software (C2801-SPSERVICESK9-M), Version 15.0(1)M3, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Sun 18-Jul-10 03:12 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Router uptime is 4 days, 1 hour, 8 minutes

System returned to ROM by power-on

System restarted at 16:22:17 Tripoli Thu Jan 27 2011

System image file is "flash:c2801-spservicesk9-mz.150-1.M3.bin"

Last reload type: Normal Reload

---------------------------------------------------------------------------------------------------------------

CUE# show version

CUE uptime is 0 weeks, 1 days, 5 hours, 13 minutes

CPU Model:                    Celeron (Coppermine)

CPU Speed (MHz):              298.908

CPU Cache (KByte):            128

BogoMIPS:                     598.15

SKU:                          Unavailable

Chassis Type:                 C2801

Chassis Serial:               FHK1436F2W2

Module Type:                  AIM

Module Serial:                FOC143224LJ

UDI Name:                     Not Available

UDI Description:              Not Available

Compact Flash:                1024MB

SDRAM (MByte):                256

CUE#

[vasank · Accepted solution]

Hi Basm,

I think you can try doing create cnf to update the configuration files of

phones and reset those phones to get the new configuration from CME. please

let me know if it worked ,

P.S. make sure you have applied the correct phone type by giving "type 7911"

or "type 7945" under each ephone

[basem.a.bubakr]

Hi vasank

Thanks for ur support ... Yes, you got the solution , repeat IP source-address and Create Cfg 

and went just fine ...

little things r big things ..

thank you again .....

[vasank]

Good to know ur issue is resolved....