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Unrecognise voicemailbox

pcromwell
Level 3
Level 3

we have 2 sites each with its own callmanager  Express. There is a Wan Link between the 2 so that calls can be made between the 2 sites

When one site calls the other, and the call is not answered, the Announcement is that the voice mailbox is not recognised.

yet when I call across the ISDN (External call) I get the mailbox ok, in other words I get the users greeting.

anyone have any clues?

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Can you post "debug ccsip message" with "term mon", for a succesful and unsuccesful call with voicemail.

Also post configuration.