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Beginner

User access via URL-VoIP

Users are asking to be able to make changes to their own phone via a URL and I thought I set it up properly, but I am having trouble.  I have typed in https://<ip.add>/<username> and receive "webpage not available" error.  I have made sure to add the "test" user to the user group config under user manaagement, verified the permissions info within the end user config by adding the user to specified group and verified the role configuration.

Can someone please tell me what I'm missing?  Do I need to configure something somewhere else to allow users this access?

Thanks!

K

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1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Cisco Employee

User access via URL-VoIP

OK, are you adding or changing the URL I just mentioned and adding your username???

If you are, don't, type it just as I mentioned.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
4 REPLIES 4
Hall of Fame Cisco Employee

User access via URL-VoIP

You need to start by mentioning what product and version you're asking about, you ALWAYS need to provide that info when asking.

If you're asking about CUCM, not sure who told you that's the ccmuser page url

https:///ccmuser

Just make sure user is part of the ccmuser page group.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Beginner

User access via URL-VoIP

CUCM version 8.0.3

I have typed in https:///ccmuser and receive

Object Not Found

The requested URL '/millerk' was not found on the RomPager server.

Return to last page

This same error shows up regardless if I use IE, Firefox, or Chrome.

And yes, the user is part of the ccmuser page group.

Hall of Fame Cisco Employee

User access via URL-VoIP

OK, are you adding or changing the URL I just mentioned and adding your username???

If you are, don't, type it just as I mentioned.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Beginner

User access via URL-VoIP

Okay, I got it! Thank you so very much!!!

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