cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
492
Views
0
Helpful
1
Replies

User goes DND mode automatically frequently

Ram_ESP
Level 1
Level 1

Hi Team. I have an user and the account goes DND mode on automatically. I need to turn off and after few hours turned on by itself. Please let me know what are the basic steps to identify root cause. Thanks, Ram

1 Reply 1

vinayak3
Cisco Employee
Cisco Employee
you can pull the audit logs and cucm trace from the rtmt from the time of the issue and see what is happening
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: