Viewing CDR through CME GUI

Sheetanshu Shekhar · ‎05-04-2011

We wanted to view the call history through the GUI of CME (7.1).

For this, the dial-control-mib was configured to the max retention time and mx records as follows:-

dial-control-mib retain-timer 35791
dial-control-mib max-size 1200

However, when checking from the GUI, we are able to view only about 480 odd records at max, while the expected number of records is in the vicinity of1200. Is there anything that can explain this?

Also, what is the functional difference between dial-control-mib and call-history-mib?

phooghen · ‎05-04-2011

The GUI page displays only the call legs with IP Phones. Not all the cdr
records.

You better use the CLI command on CME:

show call history voice compact

Pierre.

Sheetanshu Shekhar · ‎05-04-2011

Thanks.

All the phones in the set up are IP phones. So when saying call legs with IP phones, are the VOIP calls (with type VOIP in call history compact) being referred to?

call history voice compact shows around 1184 records (194 with type VOIP, 924 that have a codec value)

So, if I understand correctly, the CLI would show me all records upto 1200 in number. While the GUI would display only those call legs (out of 1200) with IP phones (not clear) ?

CME also allows us to configure call-history-mib retention-time/ max-size. What is the significance of this mib, and how is it different from dial-control-mib?

phooghen · ‎05-04-2011

For call-history-mib

http://tools.cisco.com/Support/SNMP/do/BrowseOID.do?local=en&translate=Translate&objectInput=1.3.6.1.4.1.9.9.27.1.1.3.1#oidContent

Object Information

Specific Object Information

Object	ciscoCallHistoryEntry
OID	1.3.6.1.4.1.9.9.27.1.1.3.1
Type	CallHistoryEntry
Permission	not-accessible
Status	current
Index	ciscoCallHistoryStartTime ciscoCallHistoryIndex
MIB	CISCO-CALL-HISTORY-MIB ; - View Supporting Images
Description	The information regarding a single Connection.

OID Tree

.          iso (1) .          org (3) .          dod (6) .          internet (1) .          private (4) .          enterprises (1) .          cisco (9) .          ciscoMgmt (9) .          ciscoCallHistoryMib (27) .          ciscoCallHistoryMibObjects (1)
    |
              - -- ciscoCallHistory (1)
       |
      | --             ciscoCallHistoryTableMaxLength (1)
       |
      | --             ciscoCallHistoryRetainTimer (2)
       |
                 - -- ciscoCallHistoryTable (3)
          |
                    - -- ciscoCallHistoryEntry (1)                 object Details
             |
            | --             ciscoCallHistoryStartTime (1)
             |
            | --             ciscoCallHistoryIndex (2)
             |
            | --             ciscoCallHistoryCallingNumber (3)
             |
            | --             ciscoCallHistoryCalledNumber (4)
             |
            | --             ciscoCallHistoryInterfaceNumber (5)
             |
            | --             ciscoCallHistoryDestinationAddress (6)
             |
            | --             ciscoCallHistoryDestinationHostName (7)
             |
            | --             ciscoCallHistoryCallDisconnectCause (8)
             |
            | --             ciscoCallHistoryCallConnectionTime (9)
             |
            | --             ciscoCallHistoryCallDisconnectTime (10)
             |
            | --             ciscoCallHistoryDialReason (11)
             |
            | --             ciscoCallHistoryConnectTimeOfDay (12)
             |
            | --             ciscoCallHistoryDisconnectTimeOfDay (13)
             |
            | --             ciscoCallHistoryTransmitPackets (14)
             |
            | --             ciscoCallHistoryTransmitBytes (15)
             |
            | --             ciscoCallHistoryReceivePackets (16)
             |
            | --             ciscoCallHistoryReceiveBytes (17)
             |
            | --             ciscoCallHistoryRecordedUnits (18)
             |
            | --             ciscoCallHistoryCurrency (19)
             |
            | --             ciscoCallHistoryCurrencyAmount (20)
             |
            | --             ciscoCallHistoryMultiplier (21)