Visual Voicemail to Audio Voicemail Conversion Not working .
Problem Description ::: Facing an issue with the Unity Connection "Visual Voicemail" to "Audio Voicemail Conversion" . User wants to change his voicemail message from his phone. logs in to voicemail – defaulted to visual voicemail – and then tries to switch to the audio voicemail. It looks like it is switching -- voicemail connected state comes up comes on the phone -- but there is no audio.
Table of Contents:
1. Reference URLs
2. Type of Certificates
3. Regenerate certificates that have no CTL/ITL impact [no phone impact]
4. Regenerate certificates that have CTL/ITL impact [medium phone impact]
5. Step to delete expired certif...
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