voice gateway call failed

[jackson.ku]

Hi,

We have 2 sites and use Cisco router ( with E1 trunk ) as VoIP gateway. The network diagram  :

Site A - PBX A - Router A ---- ( WAN ) ---- Router B - PBX B - Site B

The site A failed to call site B. The following is the log at Router A while the call failed. The Called Number receive from PBX is correct and match the dial-peer to site B, but the Calling Number is empty. Is it the root cause the call failed? How can I configure the router to accept the Calling Number is empty?

Jul 23 17:29:01: //-1/DA179DD38032/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x463A4D80, Call Info(
   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=01221101(TON=National, NPI=ISDN),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,
   Incoming Dial-peer=1, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1

Best Regards,

Jackson Ku

[Terry Cheema]

Make a test call and Please post a complete output of the debug voip ccapi inout. Also move this thread to IP telephony section.

-Terry

Please rate all helpful posts.

[jackson.ku]

The following log was the debug output while the call failed :

Jul 23 17:29:01: //-1/DA179DD38032/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=0121481
   cisco-desttype=2
   cisco-destplan=1
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=-1
   cisco-rdnplan=-1
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1
Jul 23 17:29:01: //-1/DA179DD38032/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x463A4D80, Call Info(
   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=01221101(TON=National, NPI=ISDN),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,
   Incoming Dial-peer=1, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
Jul 23 17:29:01: //-1/DA179DD38032/CCAPI/ccCheckClipClir:

[Mohammed al Baqari]

This isn't the entire debug output. Please share the full debug output to see why the calling is failing?  The debug output will include cause code which isn't a start point to see why the call is failing.

[jackson.ku]

Hi, this is the entire debug output.

Attached 2 files, one is log for success call, one is log for fail call.

[Mohammed al Baqari]

Hi,

The debug for the failed call isn't complete. It doesn't show the disconnect cause.

Looking at your config, I can see that your dialpeers are using H323 but you don't have any H323 config in your router. Also, a lot of your dialpeers are missing codec config.

If you really want to go with H323, you need at least this config.

int x/x

h323-gateway voip interface

h323-gateway voip bind src x.x.x.x

[jackson.ku]

Hi, I will try to get the complete debug log while the call failed, Thanks a lot.

[Tagir Temirgaliyev]

ios ver 12.4

no need

[Tagir Temirgaliyev]

are there translation rules?

share config

is it a first time installation ?

[jackson.ku]

Hi, configuration is uploaded. it is new installation and no translation rule configured.

[Tagir Temirgaliyev]

ping 10.8.128.3

sh dial-p voic summ

[jackson.ku]

Just remind that the IP connection between site A & site B was OK and voice call from site B to site A was OK.