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voice interrupted

aalshathri
Level 1
Level 1

‎08-20-2019 03:52 AM

Hi All, we have almost 50 (8845 telephones) and around 500 (8851 telephone), The problem occurs to everyone with a device of 8845 the voice will be interrupted . is it because the power ? or somethings else? Regards
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Jaime Valencia
Cisco Employee
Cisco Employee

‎08-20-2019 06:59 AM

Is this CUCM? CME?

Versions?

Call flow?

At what point of the call does the problem occur?

what troubleshooting have you done?

HTH

java

if this helps, please rate
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