cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
254
Views
0
Helpful
3
Replies

Voice translation rule - call external IVR

jp.morand
Level 1
Level 1

Hi, 

I try to configure a voice translation-rule to convert an internal extension to an external DID (IVR system) follow by this same extension. It's working on a FXO port but not on a PRI. 

On an analog phone, my CUBE dial digit by digit, wait 2 sec and dial extension. But with PRI, my CUBE sends all digits in one shot.

Somebody have an idea how to fix it?

 

voice translation-rule 10

rule 1 /^\(21..\)/ /14187273750,,\1/

 

voice translation-profile ExternalSite

translate called 10

 

 

dial-peer voice 3000 pots

trunkgroup PSTN

translation-profile outgoing ExternalSite

destination-pattern 21..

3 Replies 3

Hi.

Can you please post your PRI config? (Controller and Serial interface.)

 

Thanks

 

Regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"

Hi carlos, 

 

it's very standard:

 

controller T1 0/0/0
 cablelength long 0db
 pri-group timeslots 1-24
 trunk-group PSTN
 description 01IPCD889020
!
controller T1 0/0/1
 cablelength long 0db
 pri-group timeslots 1-24
 trunk-group PSTN
!
controller T1 0/1/0
 cablelength long 0db
 pri-group timeslots 1-24
 trunk-group PSTN

interface Serial0/0/0:23
 no ip address
 encapsulation hdlc
 isdn switch-type primary-dms100
 isdn incoming-voice voice
 no cdp enable
!
interface Serial0/0/1:23
 no ip address
 encapsulation hdlc
 isdn switch-type primary-dms100
 isdn incoming-voice voice
 no cdp enable
!
interface Serial0/1/0:23
 no ip address
 encapsulation hdlc
 isdn switch-type primary-dms100
 isdn incoming-voice voice
 no cdp enable

Hi .

under interface Serial0/0/0:15 please try to add

isdn overlap-receiving 

and please post the output of a debug ccapi inout while calling IVR.

 

 

HTH

 

Regards

 

Carlo

 

Please rate all helpful posts "The more you help the more you learn"