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Voice Trunk Disconnects

oahuoahu1
Level 1
Level 1

I have several voice trunks, but I am having an issue with one of them.   I will shut, no shut the voice-port and all is well for a couple hours to a day or more, but the trunk eventually disconnects seemingly random.    Below is part of the config from Site A and Site B along with the debug information from Site A.  Site B did not capture any pertinent logs.

 

As far as I can tell this trunk is setup just like my other trunk that do not have this dropping issue.

 

Thank you.

 


Site A

voice class codec 2
codec preference 1 g711ulaw
!
voice class permanent 1
signal timing oos timeout disabled
signal sequence oos no-action
!
voice-port 0/3/3
auto-cut-through
operation 4-wire
type 5
signal immediate
timeouts call-disconnect 3
connection trunk 152033 answer-mode
description Trunk
!
dial-peer voice 152033 voip
destination-pattern 152033
session protocol sipv2
session target ipv4:xx.xxx.x.xxx
voice-class permanent 1
voice-class codec 2
ip qos dscp cs5 media
!
dial-peer voice 141010 pots
destination-pattern 141010
port 0/3/3


Site B

voice class codec 2
codec preference 1 g711ulaw
!
voice class permanent 1
signal timing oos timeout disabled
signal sequence oos no-action
!
voice-port 0/1/0
auto-cut-through
operation 4-wire
type 5
signal immediate
timeouts call-disconnect 3
connection trunk 141010
description trunk
!
dial-peer voice 141010 voip
destination-pattern 141010
session protocol sipv2
session target ipv4:xx.xxx.x.xxx
voice-class permanent 1
voice-class codec 2
ip qos dscp cs5 media
!
dial-peer voice 152033 pots
description Outbound dial peer
destination-pattern 152033
port 0/1/0

 

Debug Log from Site A (Site B did not capture anything)

Oct 20 15:52:17.112 UTC: //738630/5DE50CFABAE6/CCAPI/cc_api_call_disconnected:
Cause Value=102, Interface=0x7FD024EE7528, Call Id=738630
Oct 20 15:52:17.112 UTC: //738630/5DE50CFABAE6/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=102, Retry Count=0)
Oct 20 15:52:17.112 UTC: //738630/5DE50CFABAE6/CCAPI/ccConferenceDestroy:
Conference Id=0x8204, Tag=0x0
Oct 20 15:52:17.112 UTC: //738630/5DE50CFABAE6/CCAPI/ccConferenceDestroy:

Oct 20 15:52:17.112 UTC: confID:0x8204; callEntry1 callID1:0xB4546, type:3; callEntry2 callID2:0xB4547, type:6

Oct 20 15:52:17.113 UTC: //738630/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

Oct 20 15:52:17.113 UTC: cc_api_get_xcode_stream : 5011
Oct 20 15:52:17.113 UTC: //738631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

Oct 20 15:52:17.113 UTC: cc_api_get_xcode_stream : 5011
Oct 20 15:52:17.113 UTC: //738630/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

Oct 20 15:52:17.114 UTC: cc_api_get_xcode_stream : 5011
Oct 20 15:52:17.114 UTC: //738630/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

Oct 20 15:52:17.114 UTC: cc_api_get_xcode_stream : 5011
Oct 20 15:52:17.114 UTC: //738630/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

Oct 20 15:52:17.114 UTC: cc_api_get_xcode_stream : 5011
Oct 20 15:52:17.114 UTC: //738630/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

Oct 20 15:52:17.114 UTC: cc_api_get_xcode_stream : 5011
Oct 20 15:52:17.114 UTC: //738630/5DE50CFABAE6/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x8204, Source Interface=0x7FD024EE7528, Source Call Id=738630,
Destination Call Id=738631, Disposition=0x0, Tag=0x0
Oct 20 15:52:17.114 UTC: //738631/5DE50CFABAE6/CCAPI/cc_api_bridge_drop_done:
Conference Id=0x8204, Source Interface=0x7FD029D6A7D0, Source Call Id=738631,
Destination Call Id=738630, Disposition=0x0, Tag=0x0
Oct 20 15:52:17.115 UTC: //738630/5DE50CFABAE6/CCAPI/cc_generic_bridge_done:
Conference Id=0x8204, Source Interface=0x7FD029D6A7D0, Source Call Id=738631,
Destination Call Id=738630, Disposition=0x0, Tag=0x0
Oct 20 15:52:17.116 UTC: //738630/5DE50CFABAE6/CCAPI/ccCallDisconnect:
Cause Value=102, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=102)
Oct 20 15:52:17.116 UTC: //738630/5DE50CFABAE6/CCAPI/ccCallDisconnect:
Cause Value=102, Call Entry(Responsed=TRUE, Cause Value=102)
Oct 20 15:52:17.116 UTC: //738631/5DE50CFABAE6/CCAPI/ccCallDisconnect:
Cause Value=102, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Oct 20 15:52:17.116 UTC: //738631/5DE50CFABAE6/CCAPI/ccCallDisconnect:
Cause Value=102, Call Entry(Responsed=TRUE, Cause Value=102)
Oct 20 15:52:17.116 UTC: //738631/5DE50CFABAE6/CCAPI/cc_api_get_transfer_info:
Transfer Number=NULL
Oct 20 15:52:17.116 UTC: htsp_timer_stop3
Oct 20 15:52:17.170 UTC: htsp_process_event: [0/3/3, S_TRUNKED, E_HTSP_RELEASE_REQ]
Oct 20 15:52:17.170 UTC: htsp_timer_stop
Oct 20 15:52:17.170 UTC: htsp_timer_stop2 default_trunk_down
Oct 20 15:52:17.171 UTC: 0/3/3: TRUNK_SC state : TRUNK_SC_CONN_WO_CLASS, event TRUNK_DISCONN
Oct 20 15:52:17.171 UTC: 0/3/3:trunk_rtc_signaling stopped
Oct 20 15:52:17.171 UTC: 0/3/3: trunk_rtc_set_AIS off
Oct 20 15:52:17.172 UTC: 0/3/3: trunk_rtc_gen_pattern : sig pattern 0x0
Oct 20 15:52:17.172 UTC: [0/3/3] nim_set_sig_state: ABCD=0, timestamp=0, sys_time=1745018406
Oct 20 15:52:17.172 UTC: [0/3/3] set signal state = 0x0 timestamp = 0
Oct 20 15:52:17.172 UTC: 0/3/3: TRUNK_SC, TRUNK_SC_CONN_WO_CLASS ==> TRUNK_SC_OOS_SND_IDLE
Oct 20 15:52:17.172 UTC: %HTSP-5-UPDOWN: Trunk port(channel) [0/3/3] is down
Oct 20 15:52:17.175 UTC: //738631/5DE50CFABAE6/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7FD029D6A7D0, Tag=0x0, Call Id=738631,
Call Entry(Disconnect Cause=102, Voice Class Cause Code=0, Retry Count=0)
Oct 20 15:52:17.176 UTC: //738631/5DE50CFABAE6/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Oct 20 15:52:17.176 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 20 15:52:17.176 UTC: :cc_free_feature_vsa freeing 7FD026741A68
Oct 20 15:52:17.176 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 20 15:52:17.176 UTC: vsacount in free is 7
Oct 20 15:52:17.668 UTC: 0/3/3: trunk_rtc_gen_pattern : sig pattern 0x0
Oct 20 15:52:17.668 UTC: [0/3/3] nim_set_sig_state: ABCD=0, timestamp=0, sys_time=1745018455
Oct 20 15:52:17.668 UTC: [0/3/3] set signal state = 0x0 timestamp = 0
Oct 20 15:52:18.669 UTC: 0/3/3: trunk_rtc_gen_pattern : sig pattern 0x0
Oct 20 15:52:18.669 UTC: [0/3/3] nim_set_sig_state: ABCD=0, timestamp=0, sys_time=1745018555
Oct 20 15:52:18.669 UTC: [0/3/3] set signal state = 0x0 timestamp = 0
Oct 20 15:52:19.669 UTC: 0/3/3: TRUNK_SC, TRUNK_SC_OOS_SND_IDLE ==> TRUNK_SC_OOS_SND_OOS
Oct 20 15:52:19.669 UTC: 0/3/3: trunk_rtc_gen_pattern : sig pattern 0xF
Oct 20 15:52:19.670 UTC: [0/3/3] nim_set_sig_state: ABCD=15, timestamp=0, sys_time=1745018655
Oct 20 15:52:19.670 UTC: [0/3/3] set signal state = 0xF timestamp = 0
Oct 20 15:52:20.453 UTC: 0/3/3: lost Keepalive
Oct 20 15:52:20.453 UTC: 0/3/3: TRUNK_SC state : TRUNK_SC_OOS_SND_OOS, event TRUNK_RTC_LOST_KEEPALIVE
Oct 20 15:52:20.670 UTC: 0/3/3: trunk_rtc_gen_pattern : sig pattern 0xF
Oct 20 15:52:20.671 UTC: [0/3/3] nim_set_sig_state: ABCD=15, timestamp=0, sys_time=1745018756
Oct 20 15:52:20.671 UTC: [0/3/3] set signal state = 0xF timestamp = 0
Oct 20 15:52:28.633 UTC: //738630/5DE50CFABAE6/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7FD024EE7528, Tag=0x0, Call Id=738630,
Call Entry(Disconnect Cause=102, Voice Class Cause Code=0, Retry Count=0)
Oct 20 15:52:28.633 UTC: //738630/5DE50CFABAE6/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Oct 20 15:52:28.633 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 20 15:52:28.633 UTC: :cc_free_feature_vsa freeing 7FD0267416E8
Oct 20 15:52:28.633 UTC: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Oct 20 15:52:28.633 UTC: vsacount in free is 6

 

 

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