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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Morning all. We have a GSM gateway which is becoming cheaper to make calls through right now, as as test we want to set up a department to push all calls out of this gateway as a test. I understand how to route calls out of the gateway via route patt...

Chetty by Level 1
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Greetings, I have cisco VG configured as H323 With 1 PSTN LINE on FXO port. I have Call Manager 11.5. On call Manager i configured gateway as H323. Created Route patterns with Gateway.9.05[0-4]XXXXXXX  for 10 digit mobile9.[2-4]XXXXXX for 7 digit loc...

Good Afternoon All, My company utilizes both the Cisco and Avaya phones. Our admissions department currently has their Cisco phones forwarded to the Avaya One-X softphones (due to interdepartmental usage of the physical phones) . They are able to rec...

Rgaines by Level 1
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Can someone explain what is the use of * asterisk wild card in cucm ?Let's say there is a translation pattern 9.123456789 and adding prefix ++001006.There is a route pattern **0061.! .If I run the DNA and dial 9123456789 , then I can see it's matchin...

Hi, We have an NEC phone system that uses NFAS two D channels and one B channel.Currently only using two D channels as a primary and secondary set up on a Cisco 4331 We have audio delay on outgoing calls that we need to speak in order to hear the oth...

flopez2 by Level 1
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