VoiceMail Ports "Not Found"

[twfredericks]

Hello All -

Running CallManager 4.1 and Unity Connection 1.2

System has been running with no issues for well over 2 years. Recently (within the past 2 weeks) two VM ports out of the 24 are showing status "Not Found". I have reset the ports in CallManager and also disabled/re-enabled them in Unity Connection. Looking for some additional troubleshooting ideas that wouldn't require me to delete and re-create the integration. Thanks for your help!

Tom

[Jaime Valencia]

Have you tried rebooting the CUC server??

Sometimes a reset of VM ports from CCM just doesn't do it but a reboot of CUC works

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[twfredericks]

I deleted and recreated the ports in question and restarted the voice processing role in Unity Connection

and that fixed the problem - so I'm sure a server reboot would have fixed it as well.

Thanks for the suggestion.

Tom