I am troubleshooting voice issue in a call center, there is some delay on Hybrid Voip to the operator work station. I am using Cisco AS5350 VG for voip that is connected to a cisco WS-C2950C-24 where all the workstation are plugged in to.
How I can capture the time stamp of the traffic once it arrives to the VG and once it leaves the Vg. Any help is much appreciated.. Thanks
sho voip rtp connections
VoIP RTP active connections :
No. CallId dstCallId LocalRTP RmtRTP LocalIP RemoteIP
1 513232 513233 18116 4552 x.x.x.5 x.x.x.97
2 513248 513249 17744 6800 x.x.x..5 x.x.x.96
==============================================================
show controllers t1 3/0
T1 3/0 is up.
Applique type is Channelized T1
Cablelength is long gain36 0db
No alarms detected.
alarm-trigger is not set
Version info of slot 3: HW: 519, PLD Rev: 1
Framer Version: 0x9
Manufacture Cookie Info:
EEPROM Type 0x0001, EEPROM Version 0x01, Board ID 0x04,
Board Hardware Version 2.7, Item Number ##.###.##
Board Revision A0, Serial Number JAE0924ERE4,
PLD/ISP Version <unset>, Manufacture Date 11-Jun-2005.
Framing is SF, Line Code is AMI, Clock Source is Line.
Data in current interval (876 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
show controllers t1 timeslots 3
SERVICE STATES CAS CHANNEL STATES
insvc = In Service down = Down
outofsvc = Out of Service idle = Idle
maint = Maintenance connected = Call Connected
signaling = Signaling
static-bo = Static Busyout
dynamic-bo = Dynamic Busyout
ISDN CHANNEL STATES
idle = Available
proposed = Negotiating
busy = Unavailable
reserved = Reserved
restart = Restart Pending
maint_pend = Maintenance Pending
reassigned = Reassigned
prop'd_1tr6= Net may change channel #
T1 3/0 is up:
Loopback: NONE
DS0 Type Modem <-> Service Channel Rx Tx
State State A B A B
---------------------------------------------------------------------------
3 cas-voice - - insvc signaling 1 1 1 1
T1 3/1 is up:
Loopback: NONE
DS0 Type Modem <-> Service Channel Rx Tx
State State A B A B
---------------------------------------------------------------------------
3 cas - - insvc idle 1 1 0 0
T1 3/2 is up:
Loopback: NONE
DS0 Type Modem <-> Service Channel Rx Tx
State State A B A B
---------------------------------------------------------------------------
3 cas - - insvc idle 1 1 0 0
T1 3/3 is down:
Loopback: NONE
DS0 Type Modem <-> Service Channel Rx Tx
State State A B A B
---------------------------------------------------------------------------
3 unused
it does not look that the delay is related to VG , based on the commands entered above, but just want to know if any expert can shine some light on this ..
Thanks again
