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VPN not configured

Brent Rockburn
Level 2
Level 2

Hi,

I'm having an issue with a bunch of phones rebooting and re-registering. The phones have have an error message on them that says

"VPN Not Configured"

I've checked my UCM and all my services and I don't see anything weird. Network is fine, nothing bad happening there..

Any help would be great.

3 Replies 3

Joseph Martini
Cisco Employee
Cisco Employee

Are you using or trying to use the phone VPN feature built into call manager 8.x?  What else do you see in the phone's status messages (under settings)?

Had the same issue today.

Status mesages starts off with.

13:46:24 SEP8Cb......cnf.xml.sgn

13:46:26 VPN Not Configured

13:56:26 SEP8Cb......cnf.xml.sgn

13:56:28 VPN Not Configured

No changes made since we upgraded to 8.5.1 from 7.1.3 two weeks ago , apart from the daily adds moves and changes.

Hi Guys,

 

Was possible identify the problem? I am having the same problem in the network my Customer.

 

Thanks,

 

Regards,

 

Wilson