WebEx Meeting Error

[s.sharma1]

"failed to get correct parameters while downloading the meeting component" this is the error message i m getting while joining any WebEx meeting on chrome .,., everything is working fine on other browsers .,., any advice on this will be appreciated 

attached is the error message 

[sanjay.kumar]

I am also facing same issue with one of my laptop , done all the basic troubleshooting like clear cookies and cache , reinstall the browser , try with different browser but issue is remain there , if any one have any resolution please do post here , will be highly appreciable

Thanks & Regards

Sanjay Kumar

[Sudhanshu1]

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@sanjay.kumar wrote:

I am also facing same issue with one of my laptop , done all the basic troubleshooting like clear cookies and cache , reinstall the browser , try with different browser but issue is remain there , if any one have any resolution please do post here , will be highly appreciable

Thanks & Regards

Sanjay Kumar

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Hi,

Kindly go into internet Options in tools,

Go to -> Advanced tab and tick all SSL and TLS related checkbox and check

Regards

Sudhanshu

[sanjay.kumar]

Thanks  Sudhanshu,

Thanks & Regards

Sanjay Kumar

[Nikko_Boco3279]

Thanks!!!

[belhbel024]

Thanks, It worked perfectly.

[saroyan]

Hello
I did this( Tick all SSL and TLS related checkbox) and also turned off the firewall, but it's still a problem. Any advice on this will be appreciated


Thanks & Regards

Sarmen Saroyan

[Sudhanshu1]

Hi,

Internet Options -> Advanced -> Tick all SSL and TLS related checkbox and try

Regards
Sudhanshu

[ricky759]

in start up option search for internet option if you are not able to get it.

[VT-Comrad-Question]

"in start up option search for internet option if you are not able to get it."

Not sure what that means above?

I also have at least one machine that can join meetings but can not present.

I can not install the webex meeting app.

Is there a direct download for the webex meeting app for Windows 10?

[kakov]

Hi, I have been using Cisco Webex Meetings since many month, perfectly fine. 
Since yesterday suddenly I can not start up.
I reach to the screen of "Starting Webex..." - and circle that goes round - and gets stuck for ever.

Bellow it writes:  "Still having trouble? Run a temporary application to join this meeting immediately."

- I tried to click there => it does not help
I also:
-Tried direct access to application (not through browser)
-tried in Other browser (Chrome)
-Killed all Webex processes in Cnrk-Alt-Supr
-restarted computer
-uninstalled Webex - installed again

none of this made me enter.

In most of the cases I get no error message, startup simply gets stuck.

With direct access to application I got an error saying:
"An error has occurred in the script on this page"
Line: 86
Char 908
Error: Access is denied
Code: 0

I would highly appreciate any suggestion to what to do.

Thank you very much!

pd: I did not find any checkbox related to SSL of TLS in my Internet Options as suggested above. I doubt though this is my problem, Friday last week it worked perfectly fine.

[kakov]

I got the solution from other source; I post it here for future reference:

Unblock all Webex apps in Symantec Endpoint Protection

(Friday I was running a system cleaning that set this blockage without asking the user)

[GEORGEGKOLFIS25498]

Good Evening,
I have the same problem as the others. I get a message: failed to get correct parameters while downloading the meeting component. What should I do?

[Abhijithkumar E V]

I also faced the same issue before. At that situation I followed the steps shown by a YouTube video (link is given below) and it successfully worked for me.

link : https://youtu.be/drrt00PbaK0

[Abhijithkumar E V]

https://youtu.be/drrt00PbaK0