You Have VoiceMail on 7962

[joliver2009]

Hi Folks

I have a corporate Cisco IP 7962 and it is stating "You Have VoiceMail".

I login to Messages with my ID and the system states that I do not have any current or old

voicemail yet the handset MWI is red and the LCD screen has a flashing envelope and states "You Have VoiceMail"

Thx

[Carlo Poggiarelli]

Hi.

Try to dial MWI/off directory number and the light should turn off.

Than leave a new message on your own Mailbox and listen to it and see if light works as expected.

Let me know

Regards

Carlo

[joliver2009]

Hi Carlo

I left a new message, listened to it then deleted it. This seems to have cleared the "You have VoiceMail" issue and the handset is not red anymore. A five Star answer. *****

Much appreciated

Thx Jim

[Carlo Poggiarelli]

Hi Jim.

Glad that helped.

If you want, you can mark this discussion as answered so that others can easily find a solution if they have a similar query.

Thanks again

Carlo