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VPN connection issue IPV4

kellijones733
Level 1
Level 1

‎11-13-2023 07:10 AM

When I try to connect to my VPN from home I keep getting a “The VPN connection to the selected secure gateway requires a routable IPv4 physical adapter address please move to an IPV4 network and retry the connection or select a different secure gateway. 

2 people had this problem
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2 Replies 2

MHM Cisco World
VIP
VIP

‎11-13-2023 07:15 AM

before you try VPN can you ping the GW?

0 Helpful

balaji.bandi
Hall of Fame
Hall of Fame

‎11-13-2023 07:43 AM

what IP address you have IPV4 or IPv6 ?

check if you are wired and wireless both connected ? so disconnect any one of them and test it ?

 

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