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[SaskiaH72]

I am using Jabber for a new client of our company. We are taking calls for them.

The problem:

When I login as a admin I can start Jabber, but when I login as a standard user I get a error on the second login that is the Cisco Unified Collaboration.

We tried a couple of things but no solution.

Our network engineer looked at the firewall for blocked traffic, not found anything.

We looked at the eventviewer and also didn't find anything.

We are using a Group Policy for standard users, I think that's the problem, but I can't find the specific setting.

We are using Win7 Embedded and only have Jabber client installed on the computer. We are not hosting Jabber server.

Anyone some tips or tricks or the solution?

This logon is on both users (domain admin and stnd user)

This screen we get when the stnd user login

This screen is when I login as an administrator. 

[david.alfaro1]

I had the same problem and i try recovering the system, reintall jabber, etc. For any reason I need to open the jabber with administrator rights and then restart jabber. It is the only way to get my Jabber working well. I think it is a PC problem, in my case.

[Mike_Brezicky]

Hi, so it looks like yo have Oauth configured in CUCM - as that is the login prompt screen when you load as an admin.

Do you have the _cisco-uds DNS SRV records configured properly?
Are the Standard and Admin members of the same domain?
And is the standard user set as Home user in CUCM and configured properly?

Not seeing the "Cisco Unified Collaboration" login is a sign that something in the flow of the client service discovery was not found.