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Jabber on cell phones keep detecting new config file

BoBo1
Beginner
Beginner

Hello,

The Jabber client on cell phones keeps detect a new configuration and logging people out every 15 minutes or so. This is causing issues with people not getting phone calls as they don't realize they were logged out.

Any ideas on what might be causing the devices to think there is always a new configuration when there isn't one?

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