01-22-2015 05:42 AM
We have run into a customer that uses the phone tree structure provided by the route point capability. Our first question is: Is this a common feature used by customers? And second: How can we get a list of line numbers that have been assigned to route points? These numbers seem to have no devices associated to them, so they are not in the getphone list. Is there a way to use getline and only get these numbers?
Thanks!
01-22-2015 07:56 AM
AXL getCtiRoutePoint will return a list of the lines (and their DNs) associated with that route point. Is that what you're looking for?
01-22-2015 10:04 AM
Thanks...yes we saw that...but can you send us an example of the format of the request for just a generic...give us all the routepoint information.
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