im currently working with cucm version 12.5 and i want to monitor some features like ActiveCalls and RegistredPhones and SIPTrunk and other features and i want to use Zabbix for that.
I see a lot of people talking about AXL API so how can i use AXL to monitor all this features (i create axl user in cucm and i succes to connect this user to the zabbix ), But the problem in the monitor step do i need to create XML template or how can i monitor that.
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The browser-based Finesse Agent Desktop 12.5, that ships with the Cisco Unified CCE / CCX contact center solutions, has made massive s...
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Hi Experts, I Need one help on Cisco social miner , hope you will help us on below requirements . Many Thanks!!!!Actually, we have third party application trying to integrate in UCCE through task routing API concept .Just we need to get the agen...