We need to dynamically add and remove DNs for phones and Jabber phones on CUCM 12.x. Because we use JTAPI to communicate with Genesys, can JTAPI-related settings be modified on the fly with AXL? If not with AXL then with what?
Longer story:
I am told that because we are using JTAPI for CTI related signalling, if I delete a DN and recreate it later, it will cause problems with JTAPI unless we restart Genesys (CTI middleware connected to CUCM via JTAPI). I am told that I need to re-initialize settings related to this DN with JTAPI every time I create it again. Is there some AXL option to do this? The sad truth is noone really knows what exactly is the problem, yet, everyone is telling me that I need to ensure that I can "recreate" JTAPI settings for this DN. Does anyone even know what the potential problem may be and how would you deal with it?
