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clark white
Explorer

Mediasense Search & Play

Dears,

we have setup an mediasense and it is working fine, i am trying to pull archive records from mediasense search and play when i enter a extension and date for example 2 days or 3 days back it gives me the below error even though it displays the below error when i enter today's date.

"Query timed out,try a less complex query or a smaller date range."

thanks

6 REPLIES 6
ambdev
Cisco Employee

Hi Clark,

We can setup a WebEx to debug the issue. My timings are 11AM IST to 7PM IST. Please share your availability.

Regards,

Ambrose Dev

Hi,

Did anyone got this resolved I have same issue for 11.0 I did reboot the Media Sense and SFTP server but still same issue

Please let me know

Regards,

DJ