Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Hi…wondering about what’s necessary to integrate Office 365 web access with SSO. I saw another message suggesting that DUO is working on a “named application” for o365 and that there may be documentation available for setting up a generic SAML applic...

lkeyes1 by Level 2
  • 4315 Views
  • 4 replies
  • 1 Helpful votes

We are a MSP that’s new to DUO. So far we have one admin setup at each client which makes it kinda difficult when logging in. I know I can enroll the other techs one by one but is there a way to do it for each site at once? Or do I have to go in to e...

DGbrandon by Community Member
  • 2722 Views
  • 4 replies
  • 0 Helpful votes

Hi, We operate a Windows RDS environment and have protection at the rdweb layer and then protection on published applications using the duo-rdp client. We installed the duo-win-login.exe on a session host to protect the published application and adde...

s_hughes78 by Community Member
  • 9276 Views
  • 3 replies
  • 0 Helpful votes

Hello, i was unable to login admin panel because of forgotten password. After password reset, i stuck another problem in Push or Sms authentication. Which is “You’ve exceeded the number of allowed authentication attempts. Please contact your owner ad...

tmohal by Community Member
  • 5813 Views
  • 1 replies
  • 0 Helpful votes

We just bought a small company (8 users) using Duo on RDP on Server 2016. We want to continue with Duo, I’ve set up our company and added the users. All users on both previous and new company are set to Bypass. How do I change the account to our comp...

RickD1 by Community Member
  • 1513 Views
  • 2 replies
  • 0 Helpful votes

I set up a coinbased account and activated duo, I was having a lot of trouble with it so I disabled the duo for coinbase, now I cant get into one without the other.

Cfaith by Community Member
  • 1564 Views
  • 1 replies
  • 0 Helpful votes

I just upgraded my phone to Apple 12 Pro. Did the iPhone back up through iCloud. I am having alot of issues signing into instagram. I am not having issues signing acounts on instagram, it’s the instagram handle that is associated with DUO MOBILE that...

lambo_jules by Community Member
  • 1122 Views
  • 1 replies
  • 0 Helpful votes

Is there a way to add unique information to the Subject of this email notification? Being able to add the user id to the Subject would be perfect. Thank you.

EM_J by Community Member
  • 1244 Views
  • 1 replies
  • 0 Helpful votes

I tried to move my Duo verification from my iPhone to a new Android phone. I activated the new Android phone via the admin portal, but when I tried it by relogging, the Duo Push went to the old iPhone. I thought (incorrectly I suppose) that the push ...

SplitEnd by Community Member
  • 6324 Views
  • 3 replies
  • 0 Helpful votes

Hi duo, Until 7, June, duo push worked well. But duo push’s failed with location unknown message today. I recently changed some options from Android cell phone. But I’m not sure what it is cuz I just followed guides from youtube. Are location unknown...

jsk1 by Community Member
  • 3725 Views
  • 5 replies
  • 0 Helpful votes

I’ve had some users who will use the Mobile app at one point then some time later (maybe a month or 2) when they try to use it again it seems to not be activated. Does the activation period time out after no use? Or have they possibly deleted/re adde...

TiffanyS by Community Member
  • 3112 Views
  • 4 replies
  • 0 Helpful votes

Hi there. I’ve got Duo set up on Linux using with the RADIUS application and working well. However, for some users, I would like to allow them to login in for some period of time after authenticating through Duo without having to authenticate on each...

MrMas by Community Member
  • 2370 Views
  • 3 replies
  • 0 Helpful votes
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