Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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We’re still running v5.7.1 and have to support our global legacy infrastructure. We had to retire a server that was our backup authproxy server running this version. I’m looking for the 5.7.1 installer in order to install it on an existing server and...

bacjac38 by Level 2
  • 2007 Views
  • 2 replies
  • 0 Helpful votes

Dear All: Can anyone please tell me how to install the Duo 2 factor Authentication (2FA) into Samsung Galaxy J7 STAR, SM-J737T1, having the android version 9? The error massage says that the DUO 2FA is not compatible with android 9. Can any of you pl...

shirley923 by Community Member
  • 1626 Views
  • 1 replies
  • 0 Helpful votes

Hello, we had a few users get this error yesterday in our windows 11 environment. They are inputting their correct windows network username and password, approving the Duo push from their phone and then it displays this screen: The only workaround we...

2X_6_66413124d5a5026b733ccf177f9ce14a901939f9.png
ckale by Community Member
  • 1387 Views
  • 0 replies
  • 0 Helpful votes

Hello, maybe someone here can help me out. I want to send enrollment mails to my users that are already known in duo but in status “bypass”. I figured out that when the users are in status bypass the enrollment link wont work. Is there a workaround? ...

Daniel_PE by Community Member
  • 1777 Views
  • 2 replies
  • 0 Helpful votes

Hi Community, did somebody use Duo Mobile for MFA in combination with LDAP authentication for Huawei Storage Systems (Oceanstor V6)? I have many try and errors with the LDAP configuraiton and I’m not sure if we set the correct LDAP specification for ...

biijang by Community Member
  • 1631 Views
  • 0 replies
  • 0 Helpful votes

Any docs or steps available to setup Duo Access (not DAG). We need to do posturing on endpoint laptops. Basically checking Device Health and Insights. The DUO doc page does not seems to provide an end-end installation instruction.

manvik by Level 7
  • 1022 Views
  • 1 replies
  • 0 Helpful votes
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