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10-30-2020 05:46 PM
Hi,
A user is member of Group “Helpdesk”.
She forgot her password.
How can she reset her password so she can use DUO Web Console.
Solved! Go to Solution.
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Managing Users - General
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11-05-2020 01:50 PM
Hi @endlessknot,
We recently made some changes to the administrator provisioning process. Owner administrators can’t change passwords for other admins anymore. Have the admin who can’t log in use the Forgotten Password self-service link present on the Admin Panel login page to reset her password.

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11-05-2020 01:50 PM
Hi @endlessknot,
We recently made some changes to the administrator provisioning process. Owner administrators can’t change passwords for other admins anymore. Have the admin who can’t log in use the Forgotten Password self-service link present on the Admin Panel login page to reset her password.
