Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

Hello, We have a RADIUS application that is using Duo for MFA, but the username there has a specific prefix. Is it possible to automatically create an alias base on this prefix or ignore this prefix on Duo? Eg: Username: user.name@example.org Alias 1...

rafael10 by Community Member
  • 4161 Views
  • 7 replies
  • 0 Helpful votes

Hi here! We have one of our clients who are using Duo, and it works fine with authentication via app and call if we reply within the timeframe. However when they try to extend the timeout it doesn’t recognize and sits at the default 12 seconds.They h...

BlaKnight by Community Member
  • 2169 Views
  • 4 replies
  • 0 Helpful votes

We struggle with Duo’s native permissions and the lack of granularity or customization. Two common pain points, User Managers can put a user in Bypass (we’d prefer only administrators can do this), and the Billing Admin role cannot see the Accounts t...

Has any one set up Gsuite? We recently started using DUO. Id like Gsuite set up. My issue is we have 125 colleagues that only have iphones and ipads. I need get some feedback on how this went. I am being told we have to turn it on for everyone at one...

nnatale by Community Member
  • 1870 Views
  • 5 replies
  • 0 Helpful votes

I have a local admin account and a domain account on the same PC, since enrollment to the duo, I have not been able to login to the local admin account.

Looking to add SSO to our existing DUO implementation, Question: will configuring SSO break our existing DUO setup? We are currently using DUO with the Sophos SSL-VPN and the Auth Proxy with Active Directory. Thanks. — L

lkeyes1 by Level 2
  • 2458 Views
  • 4 replies
  • 0 Helpful votes

Hi… I’m trying to require Duo for Office 365 logins using DUO Active Directory conditional access. We have a couple of administrators that this seems to work for already. If I add a new user to the CA group in Azure Active Directory, their o365 login...

lkeyes1 by Level 2
  • 3667 Views
  • 10 replies
  • 0 Helpful votes
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