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OpenLDAP Sync configured but user sync/import is failing

setgiga
Level 1
Level 1

Hi,

I've setup a OpenLDAP sync using the proxy service. Connection is working and the list of groups are showing in the drop down list. However, when I select sync, no users are imported (1 error; see Administrator Actions report.) as per the snip below. I'm not sure what the issue is?

setgiga_0-1704134339783.png

Snip from admin panel as follows

setgiga_1-1704134446152.png

From logs

---No Response so details removed---

 

 

2 Replies 2

DuoKristina
Cisco Employee
Cisco Employee

Did you verify that your OpenLDAP directory schema meets the specific class and attribute requirements for groups and users mentioned in the ldapsync doc and this kb article? Did you go through the troubleshooting suggestions in this KB article?

 

Duo, not DUO.

The openldap is question is lldap running on docker. The maintainer updated the schema to meet the requirement of Duo. After the changes, the duo system did not work. Everything worked up to importing the users from a selected group.

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