Hi,
cRTP should be configured for both sides, CE and PE in order that you can reach to a better voice quality. If it is a F/R VoIP configuration " frame-relay ip rtp header-compression" command line should be under the both sides of CE and PE sub-ifs. If It is leased-line, i mean hdlc encapsulation is on, directly put ip rtp header-compression for both sides. You may find an awful lots of information about cRTP if you give a search on CCO.
Regards,