06-09-2008 08:04 AM
Have a customer using the Trial License and they say they cannot download the latest signatures and virus updates with it.SHould they be able to get these?
06-13-2008 06:13 AM
To use this option, you must apply for a license key at this URL: www.cisco.com/go/license
For more info:
http://www.cisco.com/en/US/docs/security/ips/5.0/installation/guide/hwobtsw.html#wp1052073
06-13-2008 06:38 AM
We have gone to this url and applied for the trial license. The customer is waiting for their smartnet contract to commence and that will take 30 days. so in the mean time they want to use the trial license. They have downloaded the trial license but they cannot get the latest signatures.
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