cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
6983
Views
5
Helpful
8
Replies

%AAA-3-SERVER_INTERNAL_ERROR: Switch 1 R0/0: sessmgrd: Server

pnowikow
Level 1
Level 1

Community members,

As of last night, I'm running ISE 2.3 patch 7 (we upgraded from patch 5) and in most of my switch logs I get this error.  Has anyone seen this?  

 

%AAA-3-SERVER_INTERNAL_ERROR: Switch 1 R0/0: sessmgrd: Server '(null)': No server stats to increment access accept count!

8 Replies 8

Mark Elsen
Hall of Fame
Hall of Fame

 

 - Tough to be the first one, especially with ISE , don't recommend it actually - anyway check if the switch running software version is compatible with this ISE version :

  https://www.cisco.com/c/en/us/support/security/identity-services-engine/products-device-support-tables-list.html

 M.



-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

We verified compatibility already. I'm running 16.12.02.

Thanks,

Check the ISE logs for the particular auth request (too). Are there any
errors ?

M.


-- Let everything happen to you  
       Beauty and terror
      Just keep going    
       No feeling is final
Reiner Maria Rilke (1899)

Cristian Matei
VIP Alumni
VIP Alumni

Hi,

 

   It could be just a coincidence. Check this thread for the solution:

https://community.cisco.com/t5/switching/aaa-3-server-internal-error-on-9300-switches/m-p/4039588

 

Regards,

Cristian Matei.

Arne Bier
VIP
VIP

I ran into this recently. My customer was using radius server-private instead of radius server.  Do you also use server-private?  Try the regular radius server syntax.

We do use server-private and tried to get "radius server" to work but I
couldn't figure out the syntax. Could you provide an example?

Hi,

   

     The configuration was posted on the link i provided: https://community.cisco.com/t5/switching/aaa-3-server-internal-error-on-9300-switches/m-p/4039588

 

radius server FIRST

 address ipv4 x.x.x.x 

 key xxxxx

!

radius server SECOND

 address ipv4 y.y.y.y 

 key yyyyy

!
aaa group server radius RADIUS_GROUP
server name FIRST
server name SECOND
ip radius source-interface Vlan5

 

Regards,

Cristian Matei

Christian,

It took me a little trial and error but I got your instructions to work.  

Thanks a lot!

Pete