ACS 5.3 value too long

Jim White · ‎04-02-2013

Hello all,

Getting the following alarms.

System Alarm [Collector] Value too long (<acs_instance> TacacsAuthentication)

This coming from multiple servers, but mostly its generated by the most utilized ACS server.

At this time, we are running ACS 5.3.0.40.6

No impact just annoying alarms.

Any ideas on how to stop these alarms ?

Am using OOB modems on network resource routers used as aaa clients.

Nothing connected to ACS console ports.

Only 8 character usernames with AD.

I do see a few software defect / enhancements for ACS ver 5.3

Does anyone have an inside source that says when they will be fixed / enhanced ?

Thanks for any feedback

Amjad Abdullah · ‎04-02-2013

Hello Jim,

I did not get to your issue but I suggest that you upgrade to latest patch.

Regards,

Amjad

Rating useful replies is more useful than saying "Thank you"

Jim White · ‎04-04-2013

Hello Amjad,

Thank You for the reply.

Our Customer will not upgrade without specific proof that the above ios defects are or will be corrected in the latest

release. The Cisco release notes 5.3 and 5.4 does not mention correction or enhancement now resolved.

My earlier question asked if you know anyone in Cisco who might know when DE will work on and correct.

I would rather not have to open a ticket just to have this question answered.

Do you have any other information regarding the cause of the mentioned System Alarms ?

Thanks again.