ACS-Requesting assistance as unable to view commands issued on non-cisco devices

[geloangelo00]

Hi Cisco Support,

We can't view commands on the report viewer that was issue on non-cisco device. Can you assists us on how or is it supported on non-cisco devices? Is there any documentation for this kind of setup?

Hope for your fast response.

Thank you and Best Regards!

[Javier Henderson]

Do you have command accounting configured on your non Cisco devices?

Javier Henderson

Cisco Systems

[geloangelo00]

Using TACACS protocol right? We have already configured on that but still we can't see on report viewer log on what has been issued on command.

[Javier Henderson]

On the ACS side, a support bundle with runtime in debug level would help. You may also want to collect a packet capture of the traffic between the 3rd party device and ACS, and see if the TACACS+ command accounting data is present.

To set runtime to debug level:

# acs-config

(enter GUI credentials when prompted to authenticate)

(acs-config)# debug-log runtime level debug

Execute a few commands, then download the support bundle from the GUI (include debug, system and local logs), and look at the runtime log file for clues.

Javier Henderson

Cisco Systems