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Approve guest account in Cisco ISE 1.3

addouli.ilias
Level 1
Level 1

Hello everybody,

 

      I can't approve guest account in the cisco ISE after I create them. when I want to approve an account I should write a sponsor email, but always I had the same problem: the values entered are incorrect. (Les valeurs saisies sont incorrectes.)

PS:I don't have problem in mail server

 

Best regards,

ADDOULI Mohamed Ilias

4 Replies 4

Venkatesh Attuluri
Cisco Employee
Cisco Employee

check if you have entered the sponsor email address here who is supposed to approved the guest

Thank you for your attention, I checked the settings but I did not find the field that you mentioned(Email approval request to:), knowing that I have the ISE 1.3.0.876.

guest access->configure->guest portal->self registered portal

 .