03-04-2014 05:17 AM - edited 02-21-2020 10:29 AM
Hi, I have a problem trying to make external web authentication with an ISE server. I am using the following devices and scenary. Foreign-Anchor WLC Scenary: 1 WLC 5500 as a Foreign 1 WLC 5500 as an Anchor 1 Asa 5505 1 Internet Cisco Router 1 ISE as a Ext Web Auth 1 Core Switch 4500 Anchor WLC is also configured as a DHCP server to give Ip address for wireless guests. I have configured EoIp successfully between both WLCs and all permissions are given in the firewall, wireless guest can received ip address from Anchor WLC and load the web login page from ISE server successfully. I also have created the guest user credentials in the sponsor portal from ISE. When I am trying to get access via a wireless laptop pc I am receiving the web page correctly and entering the credentials I can see I have been authenticated on the ISE server but when I want to navigate on internet I am asked again for entering credentials again and again. What do I have to configure to avoid this and get access to internet once authenticated? Thanks in advance.
03-09-2014 01:12 AM
The next step is to configure the WLC for the external web authentication. Complete these steps:
03-10-2014 04:40 PM
Hi, I did all the steps you mentioned. I am receiving the login page from the external server and I enter username and password and receive again the login page from external server. I can see a succesful first authentication in logs from ise.
03-11-2014 03:36 AM
The problem with Authentication policy, check the Authentication policy again. what is the default rule in Authentication.
09-09-2014 05:37 PM
Hi,
You can reach out to our Cisco Technical Assistance Center (TAC) for help with the issue you have reported. Please check if you have a Cisco contract such as SMARTnet or Cisco Software Application Support (SAS) Service is required to be able to be covered by TAC.
You can contact the Cisco Technical Assistance Center (TAC) in one of the following ways:
•Online: http://www.cisco.com/tac/
•E-mail: tac@cisco.com
•Phone: North America 800-553-2447 | Australia 1-800-805-227 | Europe 32-2-704-5555 | Asia-Pacific 61-2-8446-7411 | UK 0800-404-7778
Please see the following URL for other contact numbers:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
If you don't have a Cisco contract such as SMARTnet or Cisco Software Application Support (SAS) Service to be able to be covered by TAC, you can post your question to the Cisco Support Community website (https://supportforums.cisco.com/) and somebody will assist you with your questions.
I appreciate this opportunity to assist you and I do hope the information I sent you pointed you to the right direction.
Best regards,
"Nilz"
Nilo Noguera
.:|:.:|:. Specialist, Cisco Global Virtual Engineering - Cisco Partner Help
http://www.cisco.com/web/partners/tools/ph.html
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