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CISCO ACS 5.X issue with exceeding lower limit

bmack2121
Level 1
Level 1

‎11-11-2015 12:36 PM - edited ‎03-10-2019 11:13 PM

I am receiving the error "View database size exceeds the lower limit of 3.43 GB" on ACS 5.X." I am not finding much information on the issue on the web so I need a little help. How can I resolve this issue?

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kurmai
Cisco Employee
Cisco Employee

‎11-12-2015 03:06 PM

Click on "Launch Monitoring and Report Viewer" and then go to Monitoring Configuration->System Operations->Data Management->Removal and Backup

On the bottom of this page you can read the meaning of the lower and upper limits. It could be for some reason the purge didn't go through, perhaps if backup is configured and failed. It is recommended to enable incremental backup and allow ACS perform the incremental backup before the purge.

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bmack2121
Level 1
Level 1
In response to kurmai

‎11-19-2015 06:52 AM

Compressing the database worked like a charm. Thanks for your help. I had to go to the CLI and runnig a commnad to compress it and reset the ACS, now everything looks great.

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