10-10-2019 11:27 PM
Hi ,
We have in our cisco ACS the processes view-alertmanager and view-logprocessor in state not running.
I tried to stop and start the procesess but same result. Any another idea?
Do Someone knows what is the function of this processes and what implies they aren´t running?
Regards
10-11-2019 12:22 AM
Try below commands from the command level see if you can able to fix the issue.
>application acs stop
>application acs start
if the problem still persists, if you have maintenance windows, reboot and let us know.
here is some more information for reference :
10-15-2019 04:06 AM
Hi,
Stop and start the processes didn´t work.
I´ll try to schedule a time window to reset the devices.
One question, do you know what are the functions of this procesess?
Thanks
10-15-2019 05:03 AM
here is the reference guide :
10-17-2019 02:09 AM
Hi,
Thanks anyway, I see it before but this guide don´t explain to me the purposes and relevance of this process. And what imply that they aren´t running
Regards
10-17-2019 06:22 AM
it is self explanatory on table 8 ACS Log
if those not running, you would not get the expected log for reporting and alerts
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