Cisco ISE Guest User creation

[vikki42]

Hey!

We are setting up integration with Cisco ISE, when the guest user is created via Sponsor Portal, the email with SSID is sent, but via API it's just blank. We've configured only one SSID, as per my understanding ut should be displayed. 

[Greg Gibbs]

In your XML or JSON payload, are you specifying the "ssid" in the guestAccessInfo dictionary block? If not, there is no SSID associated with the guest user account.

Example:

        "guestAccessInfo": {
            "validDays": 2,
            "location": "Melbourne",
            "ssid": "iselabguest"
        },

[vikki42]

@Greg Gibbs I do not specify "ssid" in the guestAccessInfo, since I do have only one SSID associated with the sponsor portal, and I assume that it should be set without specifying it, and it works if the user is created from the sponsor portal manually. 

[Greg Gibbs · Accepted solution]

Unfortunately, that's not the way the API works. You'll see that, if you create a new guest user via the API and either do a GET for that username or view the user in the GUI, there is no SSID associated.

When you specify the SSID value in the POST API call, you will see from either a GET call or the GUI that the SSID is associated with the guest user account. I would suggest including the SSID in your POST API call and see if that resolves the issue with the SSID not showing up in the notification email.