11-15-2023 02:59 AM
I am wanting to reset the ISE GUI admin password via the ISO. We have 2 ISE in HA failover (Pri/Sec)
My question is, can I power off the Secondary & change the GUI admin password there whilst the Primary is still running. Or do I have to power them both off?
NOTE: I am also UNABLE to log on to the CLI admin account.
11-15-2023 03:06 AM
there is small downtime required for the ISE to go offline to reset password. - suggest to do the password change on Primary.
11-15-2023 03:16 AM
@jimmy100 you can power off the secondary ISE node without experiencing an outage for authenticating sessions assuming the Primary node is also configured as a PSN and the network devices (switches, WLC etc) are configured to use both ISE nodes for AAA.
11-23-2023 02:15 AM
Hi Rob,
Will the secondary appliance then propagate the new password over to the primary when it is booted back up?
11-23-2023 01:39 PM
No. Neither the CLI nor the GUI admin passwords are synchronized across nodes in a cluster. They need to be managed on each individual node.
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