Connection to the Guest Profile using ISE...!!!

[Nithin Jacob]

Hi,

I'm involved in the rollout for ISE. While trying to connect to the Guest profile using the browser, it gets connected to the Guest profile, after authenticating the credentials. But after some time, the connection gets disconnected automatically and this happens on and on, even if the client is not roaming.

And the second problem is that, when the client roams, it asks for the credentials again to get connected  to the Guest profile. Is this the usual behaviour or are there any problems.?

It would be really helpful if someone could help me with this.

[Eduardo Aliaga]

About the first problem, please check the "session timeout" timer in your ssid configuration. By default it's 30 minutes so every 30 minutes you would have to re-authenticate. In my deployments I configure this parameter to 12 hours to avoid this kind of problems

About the roaming issue, I think currently this is the normal behavior. I think with ISE 1.2 guest authentication will be improved. I will check on that.

Please rate if this helps

[Nithin Jacob]

Hi Eduardoaliaga,

Thanks for the reply.

I'll definitely check the "session timeout" timer configured in the controller.

And for the roaming issue, should we have to update the ISE. And if so, to which version?

Regards,

Nithin.